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Semantic Analysis In NLP Made Easy; 10 Best Tools To Get Started

machine learning NLP How to perform semantic analysis? Moreover, it is also helpful to customers as the technology enhances the overall customer experience at different levels. The automated process of identifying in which sense is a word used according to its context. You understand that a customer is frustrated because a customer service agent is […]

Top 15 Support KPIs & Metrics for For Customer Support Teams

25 Customer Service Metrics & KPIs + How to Track Them This way, every chat conversation will end with customer satisfaction surveys. For users, it takes just one click to choose one of the three options — poor, average, or great. Customer satisfaction will be measured from 0 to 100% based on these rates, and […]

Top 15 Support KPIs & Metrics for For Customer Support Teams

25 Customer Service Metrics & KPIs + How to Track Them This way, every chat conversation will end with customer satisfaction surveys. For users, it takes just one click to choose one of the three options — poor, average, or great. Customer satisfaction will be measured from 0 to 100% based on these rates, and […]

Machine Learning vs Artificial Intelligence

Artificial intelligence AI vs machine learning ML: 8 common misunderstandings If your security team feels stretched thin, plus has trouble maintaining internal data governance and your security perimeter, these types of solutions could be great options. Machine learning and artificial intelligence systems should be a last resort to be applied only when traditional methods of […]

Python Chatbot Project-Learn to build a chatbot from Scratch

How to build an AI-powered chatbot? Get in touch with us by writing to us at , or fill out this form, and our bot development team will get in touch with you to discuss the best way to build your chatbot. The trained data of a neural network is a comparable algorithm with more […]

Natural Language Understanding for Chatbots by Kumar Shridhar NeuralSpace

What Is Natural Language Understanding? Chatbots offer 24-7 support and are excellent problem-solvers, often providing instant solutions to customer inquiries. These low-friction channels allow customers to quickly interact with your organization with little hassle. As a result, chatbots tend to produce higher customer satisfaction ratings. Also, NLU can generate targeted content for customers based on […]

Natural Language Understanding for Chatbots by Kumar Shridhar NeuralSpace

What Is Natural Language Understanding? Chatbots offer 24-7 support and are excellent problem-solvers, often providing instant solutions to customer inquiries. These low-friction channels allow customers to quickly interact with your organization with little hassle. As a result, chatbots tend to produce higher customer satisfaction ratings. Also, NLU can generate targeted content for customers based on […]

The Generative AI Market Map: 335 vendors automating content, code, design, and more

Generative AI Use Cases and Applications for Cybersecurity It uses live conversation intelligence to help frontline teams improve performance and achieve better business outcomes, such as increased sales conversions, improved compliance adherence, and higher customer satisfaction. The platform provides valuable insights into customer conversations, enabling businesses to optimize agent performance, reduce compliance risk, and grow […]